Privacy Policy
Introduction
At https://carpet-masters.hotscoop.net (hereinafter referred to as “Carpet Masters” or “we”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of your information in alignment with various international data protection regulations, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal data in electronic documents
- The General Data Protection Regulation (GDPR) of the European Union (EU)
- Brazil’s General Data Protection Law (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
- Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparancy and Accountability for Data Practices Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
Scope
This policy is applicable to all aspects of our online presence, including but not limited to:
- Our official website at https://carpet-masters.hotscoop.net
- Any mobile applications or software developed by us
- Online services and products offered through our platform
- Interactive features on our websites linked to this Privacy Statement
Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies, which govern the collection and use of your data.
Processing Activities
This policy guides our interactions with users in various scenarios:
- Using Our Applications and Services: As an authorized user, your activities within our applications and services will be tracked to provide personalized features and maintain account security.
- Visiting Our Websites: When you browse our websites, we may collect information about your device, location, and browsing behavior to enhance user experience and analyze website performance.
- Communication with Us: We may contact you via email, calls, or text messages (SMS) for newsletters, promotional offers, surveys, or support purposes. Your communication preferences are respected, and you can opt-out at any time.
Personal Data Collection
We collect several types of personal data to deliver our services effectively and comply with legal requirements:
- Account Information: Details required to create and manage your user account, such as name, email address, and password.
- Payment Information: Transaction details needed for processing payments, including credit/debit card numbers, expiration dates, and security codes.
- Financial Information: Data related to your financial status or transactions, as relevant for our services.
- Purchase Information: Records of products or services purchased from us, including order history, delivery addresses, and product preferences.
- Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to identify and communicate with your device securely.
- Location Data: Your geographic location data, which we may collect for service customization or marketing purposes (with your consent).
- Feedback and Reviews: Personal insights, comments, or ratings you share with us to improve our products and services.
- Social Media Information: Details from social media platforms when you connect or interact with our accounts on these platforms.
- Product Information: Preferences, usage patterns, and feedback related to our products to personalize your experience.
We obtain this data through direct user input, interactions with our systems, and automated tracking technologies. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy agreements.
Cookies and Similar Technologies
We employ cookies and similar technologies to enhance your browsing experience and gather analytics:
- Strictly Necessary Cookies: Essential for navigating our website and using its core features.
- Preference Cookies: Personalize your interface and remember settings to provide a tailored experience.
- Analytics Cookies: Track website usage and performance, enabling us to improve our services.
Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.
Retention and Deletion of Data
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. The retention periods vary based on the type of data and the context of its collection. Once the data is no longer needed, we will securely delete or anonymize it to prevent unauthorized access or use.
Your Rights (Geography-Dependent)
Depending on your location, you may have specific rights regarding personal data:
- Access: The right to request access to and review the personal data we hold about you.
- Rectification: The right to rectify inaccurate or incomplete personal data.
- Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
- Restriction: The right to restrict the processing of your personal data in specific situations.
- Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
- Objection: The right to object to the processing of your personal data for certain purposes.
- Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
To exercise these rights or to file appeals/complaints, please contact our dedicated privacy team via the channels provided below.
Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.
Contact Information
For any questions, requests for information, or data-related inquiries, please contact us:
- Email: [email protected]
- Address: [Provide physical address]
We value your trust in our commitment to privacy and security. This policy demonstrates our dedication to handling your personal data responsibly.
